Netchex Reviews

3 Ratings
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Score 8.0 out of 100

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March 26, 2020
Mindy Yeager, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We are a seasonal employer with upwards of 750 staff during the summer months in 25 different locations throughout the US. We implemented Netchex across our entire organization in 2018. Netchex has helped us better track time and attendance and provides our employees with transparency of their wages.
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
  • Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
  • Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read Mindy Yeager, PHR's full review
November 12, 2018
Karen Stuart, CSP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We use Netchex company wide. Each employee may log in and review their demographic data, check history, W2s and more! We in the HR department use it daily for payroll, benefits, PTO accruals and all matters related to employees. Netchex is a powerful HRIS system and has been great for us!
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Read Karen Stuart, CSP's full review
December 11, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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It is used by our accounting office for company payroll. It enables us to process employee payroll without adding additional personnel. It has the capability of creating payroll records for hourly, salaried, and commission based employees. It also has mechanisms for adding payroll deductions for various types of insurance, holiday pay, vacation, taxes, and voluntary deductions.
  • Provides an easy to use portal
  • It accommodates all payroll deductions, and is customizable
  • It is configurable by department
  • Offers the ability for individual logins
  • Has the ability to retrieve previous payroll records
  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Company payroll is what we use the system for. We have not used it for any other function.
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What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.
Categories:  Payroll,  HR Service Delivery

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Netchex Technical Details

Operating Systems: Unspecified
Mobile Application:No