Netchex

Netchex

Customer Verified
About TrustRadius Scoring
Score 9.0 out of 100
Netchex

Overview

Recent Reviews

Reliable

10
March 25, 2022
Our Non-profit school just started using Netchex for Payroll; it has been an easy transition for our staff and accounting department. The …
Read full review

Netchex is a Keeper!

9
November 12, 2021
We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and …

Netchex has your back!

10
November 12, 2021
I am utilizing Netchex to process payrolls, new hires, terminations, benefits, and reports.
Read full review

Nifty Netchex!!

10
July 25, 2021
Both of our facilities use Netchex for all our payroll/HR needs. The HR department along with each of our employees have access for daily …

Honest Review

9
July 23, 2021
We use Netchex company-wide. Due to our recent rapid growth, Netchex allows for better communication between company and employee.

good payroll system

8
December 11, 2018
It is used by our accounting office for company payroll. It enables us to process employee payroll without adding additional personnel. It …
Read full review

Popular Features

View all 7 features

Direct deposit files (8)

9.2
92%

Off-cycle/On-Demand payment (7)

9.0
90%

Pay calculation (8)

8.9
89%

Benefit plan administration (7)

8.3
83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Netchex, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

N/A
Unavailable

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Features Scorecard

Payroll Management

8.7
87%

Product Details

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Benefits
Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.

Netchex Competitors

Netchex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

What is Netchex's best feature?

Reviewers rate Direct deposit files highest, with a score of 9.2.

Who uses Netchex?

The most common users of Netchex are from Mid-sized Companies (51-1,000 employees) and the Hospitality industry.

Reviews and Ratings

 (17)

Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
We just recently switched from Paychex to Netchex and although it's only been a couple of weeks, I am extremely satisfied with Netchex. I have asked questions and needed assistance and got it within just several minutes.....unlike with Paychex where I would wait days for a response. I like the fact that I have a group of people that can help with my payroll issues instead of just one person. Each of my employees can access their own payroll information, or I can access it for them which eliminates the need for paper check stubs. The Netchex online portal is very user-friendly.
  • Online is very user friendly for the user and the account manager
  • They were able to deduct our HSA and deposit it into our HSA accounts. Paychex could never figure that out.
  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
We are a small company and do not need all the bells and whistles that some other companies need. We were paying triple with Paychex what we are paying now with Netchex and the customer service is exceptionally better! Paychex was unable to figure out how to deduct the HSA contributions from the employees and then deposit them into the employee's HSA accounts. Netchex was able to do this with NO PROBLEM! The reports that we need to be able to run are available and easier to find than with Paychex. I highly recommend using Netchex.
March 25, 2022

Reliable

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our Non-profit school just started using Netchex for Payroll; it has been an easy transition for our staff and accounting department. The ability of our hourly workers to "clock in" on their mobile devices is so convenient. Knowing that our accounting department no longer has to issue W-2s each year is a huge benefit. I'm looking forward to learning all that Netchex has to offer.
  • NetLearn
  • Multidimensional General Ledger Accounts
  • Mass Update Imports
  • entering our expense accounts
  • Making changes to expense accounts
I just started using Netchex and couldn't be happier. It is easy to use and the NetLearn is so beneficial. Once our GL accounts are set up we will be able to upload directly to Quickbooks. Another benefit is, our staff can go online and see their PTO without having to ask HR.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Netchex for the entire employee life-cycle, hiring, onboarding, payroll, and performance reviews. It is incredibly user-friendly and saves us so much time because of how well information flows from different areas of the software. No paper! Before we were having to track down so much information manually and now Netchex does the work for us. It has been incredibly helpful to have a one-stop-shop for all things employee-related.
  • Moves employees from various statuses seamlessly (hiring, onboarding, training, active)
  • Customer Service - also willing to chat or get on a video conference to help with any questions
  • Their training is very thorough and sets you up well for how to best use the product for your needs.
  • The product is expensive, especially if you are a large employer with a lot of employees.
  • Some of the reports can be difficult to manipulate to how you may want to use them.
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
John Riley, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using Netchex across our entire organization from admin to end user access for payroll and time management. When it comes to process payroll for our company Netchex makes it easy and efficient.
  • A+ Customer Service team that is always ready and available.
  • Quick integration
  • User Friendly
  • New age a cool design and lots of features to choose from.
  • Scheduling I feel still needs a little work, if you use that feature.
  • Open enrollment for benefits management is a little archaic. Needs to be updated bad and has lots of bugs.
  • Timecard system needs to be updated.
I think for a small to midsize company Netchex does a great job keeping up with the big players in the industry and I would for sure recommend them as they have always done a great job for us. They are a great partner when it comes to processing payroll and staying current.
Always available and ready to help.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Netchex is our HRIS and payroll vendor. It was the smoothest implementation I have ever been a part of. The implementation team was dedicated and available through the entire process. Now that our entire organization is using it, we are able to track paid time off, benefits as well as traditional payroll functions. We were having problems with tax reporting from our previous vendor. Netchex has helped us get back on track.
  • HRIS
  • Payroll and payroll reporting
  • Electronic onboarding
  • Mobile Friendly!
  • It would be easier for multi company management if you could copy maintenance/set-up templates across companies
  • Employee search filter option on main employee page could be more robust, the function is available, but you have to go to another search screen
  • When giving access to associates, the link is only good for 24 hours, sometimes that is not enough time for the associate to verify their email and get logged in
I would recommend this system based on ease of usability for both manager level and associate level users. The platform is completely mobile friendly, even from the Admin access. Processing payroll is a breeze. The NetAssist HR function is amazing! From the dashboard you can see associate birthdays, anniversaries, new hires, terminations and performance reviews due within the month at a click of a button.
November 19, 2021

Very happy with Netchex

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Netchex for all of our payroll and human resource needs.
  • Keeping track of employee profiles
  • Payroll functions
  • Scheduling Employees
  • Time card edit functionality
  • Updates that don't work in the places they are supposed to work
  • Client admin app has no back button
If you have a very small company, I think Netchex might be a little more than what you would require; however, my company of 20 people use Netchex daily. Employees can view their schedule, request time off, and get their paystubs all from an app.
November 12, 2021

Netchex is a Keeper!

Sharon Albrecht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and it has helped us streamline onboarding and reporting and has improved our employee communication.
  • Onboarding
  • Payroll
  • Benefits - particularly carrier communication feeds.
  • More than 24 hours on the verification codes that employees get to activate their accounts.
  • Response time to questions and trouble tickets is sometimes slow.
Netchex is a great program for payroll and HR. Sure, it could have some improvements in some areas but I haven’t encountered a perfect program yet. This one is close though.
November 12, 2021

Netchex has your back!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I am utilizing Netchex to process payrolls, new hires, terminations, benefits, and reports.
  • They have helped tremendously with providing all needed to run a smooth payroll.
  • They have helped tremendously with providing all needed to run a smooth open enrollment.
  • Has made it easy for our employees to clock in/out, review their time and paychecks.
  • They made the job more efficient when hiring employees and updating profiles when needed.
  • I know of no improvement needed that they haven't already taken care of because they listen to their clients' needs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Netchex across our entire organization for our payroll and HR needs. The payroll component is extremely easy to use and allows our timecards to be pulled in making it convenient. All employee-related information related to payroll, benefits, and deductions is easily accessible.
  • Payroll
  • Keeping time cards
  • HR Solutions
  • Ability to access information online
  • Exceptional customer service
  • The app needs some tweaking in the navigation area
I would recommend using Netchex based on their exceptional customer service and ease of usability for staff and myself. Since is it web-based, I am able to access it from anywhere to process payroll on the go.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We switched to Netchex in November of 2020. Netchex is a great all-inclusive option for not only my managers but all of the employees. The employee self-service allows the employees to make changes as they need to without having to complete forms and submit them to HR. Payroll is super easy and pulls in the timecards without having to go anywhere else to do that.
  • Payroll
  • HR Solution
  • Keeping time cards
  • They are a little short handed right now so it can take a little while to get back to you
Netchex is great as an all-inclusive HR and payroll option. Everything is in one place. They are constantly upgrading and adding new features.
July 25, 2021

Nifty Netchex!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Both of our facilities use Netchex for all our payroll/HR needs. The HR department along with each of our employees have access for daily use. The ease of the system is welcoming and convenient. All employee related information, payroll, benefits, deductions, etc. are reported and easily accessed for our entire organization.
  • Payroll process is a breeze, no separation of time and pay!
  • The ability to access online information, check stubs and W2s for our employees
  • Netchex service center is awesome, always willing to help!
  • The app has some navigation issues for our employees, should be easier to access some information
No matter the issues with the app, I would recommend Netchex. The company is well suited for all payroll/HR needs.
July 23, 2021

Honest Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Netchex company-wide. Due to our recent rapid growth, Netchex allows for better communication between company and employee.
  • Customer Service-EXCELLENT and prompt!
  • Communication & Resources-TONS of information and helpful links and videos!
  • Willingness to improve-always taking down suggestions, although they do take a while to come to fruition
  • Benefits - program is not as user-friendly for admin or employee as other HRIS
  • Carrier connections - there are too many issues with the third party
  • Pricing - so many new features that aren't included with the current price, it can be difficult to have your company understand the need for a product due to the additional cost
Netchex is web based and completely mobile. This is perfect for hurricane season in the event of an evacuation. I can communicate with employees easily and process payroll from a different location.

Mindy Yeager, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a seasonal employer with upwards of 750 staff during the summer months in 25 different locations throughout the US. We implemented Netchex across our entire organization in 2018. Netchex has helped us better track time and attendance and provides our employees with transparency of their wages.
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
  • Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
  • Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
December 11, 2018

good payroll system

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used by our accounting office for company payroll. It enables us to process employee payroll without adding additional personnel. It has the capability of creating payroll records for hourly, salaried, and commission based employees. It also has mechanisms for adding payroll deductions for various types of insurance, holiday pay, vacation, taxes, and voluntary deductions.
  • Provides an easy to use portal
  • It accommodates all payroll deductions, and is customizable
  • It is configurable by department
  • Offers the ability for individual logins
  • Has the ability to retrieve previous payroll records
  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Company payroll is what we use the system for. We have not used it for any other function.
Karen Stuart, CSP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Netchex company wide. Each employee may log in and review their demographic data, check history, W2s and more! We in the HR department use it daily for payroll, benefits, PTO accruals and all matters related to employees. Netchex is a powerful HRIS system and has been great for us!
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!