This user rates Network For Good 10/10!
June 13, 2023
This user rates Network For Good 10/10!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bonterra Guided Fundraising
After years of trying to force-fit donor management into an application primarily designed for document management, we came across Network For Good and were impressed by the breadth of functionality it offered: database management, communication, campaign management and tracking, and event management (including ticketing and auctions).
Pros
- Top-notch customer service! The Network For Good team is responsive, genuinely courteous, and knowledgeable about the product.
- Communication options are available for all donor preferences, from good old-fashioned direct mail to email, text, and video. And all are easy to use!
- Creating forms for surveys and other data capturing is very easy, as is construction of reports on donors and donations for management use.
- Love the format options and drag-and-drop functionality -- including embedding videos -- for newsletters and email engagements.
Cons
- Would love to be able to modify my dashboard to graph and chart the campaigns and designations I want to see. I don't understand the algorithms behind what is served up for display. For instance, would like to be able to separate members from donors on the dashboard.
- Would like to see the donation refund process an online process.
- When cloning a form, such as for a survey, would like to be able to change a question or field without having it affect prior forms.
- Database management, communication and reporting
- Campaign / event fundraising management
- The event functionality allowed us to increase the number of fundraising events we offer each fiscal year through easy start-to-finish management of ticketing, communications, and reporting. We have doubled and tripled the number of fundraising events we put on in the three years since joining Network For Good, thus increasing revenues above our normal donor giving.
While many similarities between Network For Good and Bloomerang, I feel that Network For Good is easier to use, especially creating newsletters, forms and emails.
Do you think Bonterra Network for Good delivers good value for the price?
Yes
Are you happy with Bonterra Network for Good's feature set?
Yes
Did Bonterra Network for Good live up to sales and marketing promises?
Yes
Did implementation of Bonterra Network for Good go as expected?
Yes
Would you buy Bonterra Network for Good again?
Yes
Comments
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