1. Home
  2. Domain Registration Services
  3. Network Solutions Reviews
  4. User Review of Network Solutions
I am not pleased with Network Solutions
May 20, 2019

I am not pleased with Network Solutions

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network Solutions

Network Solutions is utilized to host DNS and provide a wildcard SSL certificate for one of our domains and hosts the main web page and DNS for another of our domains.
  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
  • The webpage for managing our DNS, SSL, and hosted webpage is cumbersome to navigate and difficult to make changes.
  • Configuring DKIM records with O365 was a hassle and I had to do a lot of digging to figure out how to get it done with Network Solutions.
  • Network solutions does not support DNSSEC.
  • When I renewed my SSL certificate, my CSR was rejected multiple times with little to no explanation fro Network Solution.
  • When I call into support for anything I am constantly transferred between teams and told, "I'm sorry, we don't handle that on this team."
  • Renewing an SSL certificate should have been a simple process after I submitted the CSR, but Network solutions wasted multiple weeks of my time to complete this.
  • We currently have an issue with our hosted webpage, we cannot get the page to support multiple aliases utilizing Network Solutions.
  • Any A, MX, TXT, or CNAME record updates do tend to propagate fast than any other DNS registrar I have worked with.
We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ years. Renewing our SSL certificates with GoDaddy was a much simpler process, I submitted the CSR from my account and within 3 days I was notified that my SSL was complete and ready for download.
I have yet to find a situation where Network Solutions would be the best solution. Their customer support is severely lacking, their prices do not appear to be as low as other more known DNS registrars, their webpage to manage your account needs a complete overhaul, and documentation on their website (for configuration explanations) is sparse.