Overall Satisfaction with Newswire
I love to use Newswire for our client press releases! It’s an easy way to submit to hundreds of media outlets with just the click of a button. The process is super simple and can be used by everyone from entry-level to c-suite personnel. I highly recommend this to anyone who wants to get their brand message out and create more buzz!
Newswire is extremely easy to use! The process is very straightforward, from press release creation to publishing. And customer support is always there to help with any questions you may have! I highly recommend it even for those that are just starting out!
I’ve never used any other service because I haven’t had to! I’ve gotten inquiries to use other services in the past, but I am 100% satisfied with Newswire as my go-to tool for press release submission. I’ve also recommended several friends to switch over to Newswire, and they are much more satisfied with the easier publishing process and ROI.
Do you think Newswire delivers good value for the price?
Are you happy with Newswire's feature set?
Did Newswire live up to sales and marketing promises?
Did implementation of Newswire go as expected?
Would you buy Newswire again?
1 - As a publicist, I use Newswire for all client announcements, milestones, upcoming events, etc., to gain more client brand awareness and to do so when we are on a time crunch! This is the perfect tool for employees in your public relations or marketing department to use for company brand awareness.
1 - Newswire is so easy to use that we don’t need more than one person to use it when publishing press releases. The same person that creates the press release can easily log in and get a draft ready for publishing! And submitting for review is so simple with just the click of a button!
Newswire is truly the best press release software we’ve used and likely the only one that has given our clients excellent results and satisfaction. Not only is Newswire an excellent tool, it’s something we’ve embedded in our PR process to keep clients coming back for more projects in the future!
Any time I’ve had a question or needed assistance, I’ve been able to get in contact with a Newswire representative within a short amount of time. Their attention to customer satisfaction is impeccable, and they definitely go out of their way to ensure they can be of assistance to the best of their ability!
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I have not purchased premium support because there hasn’t been a need for me to! I have always been satisfied with the support I get while not signing up for the premium, so I have not felt the need to! Their customer service reps do a great job of helping you with any hiccups along the way.
Absolutely! There are times where you’re running the midnight oil and might have some grammar mistakes get overlooked on your own end. Newswire reps have always taken the time to do an in-depth review to ensure we submit the most high quality press releases and if there was ever anything wrong, would send me a notification email to clarify!