The Ease of NextGen
December 18, 2018

The Ease of NextGen

Homero Flores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NextGen Healthcare Clinical Care Solutions (including MediTouch)

On a day-to-day basis, we use NextGen with every patient that comes into our clinic. We use this type of EHR to properly document and navigate through treatment and education. It is ideal to be able to easily look up a patient and be able to see history of treatment.
  • The generation of medical documentation.
  • The way the system generates patient treatment and health solution plans.
  • Printing of current medication and instructions on how to use it.
  • I would love to see a feature improvement on messaging between users within the same practice.
  • Improvement on medication distribution to pharmacies. A lot of the time we have issues such as the Rx was never sent but it clearly is marked as sent in the system.
  • An improvement on the physical appearance would be great.
  • The return on investment seems to have been and still is a positive one.
  • We invest in and pay for this service but it also saves us a lot of time.
  • On top of the time we save, we are able to save money and we are prevented from having to spend money for issues.
I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Ophthalmology
101-250 practitioners
Every day we log into our NextGen system because it is part of the clinic. We are able to check in a patient from the very start of their visit. We then follow up with a written history of present illness that can be seen by the provider. The provider then documents their interaction with the patient and comes up with a plan of action. All of this is done and saved for future reference.

NextGen Healthcare EHR Feature Ratings

Real-time eligibility verification
7
Coding
10
Claims management
10
Patient billing
10
Automated appointment reminders
10
Calendar interface
5
Charting / document management
10
Templates
10
E-prescribing
10
Patient portal
10
Integration with other EMR and PM systems
10
Customization
1
HIPAA compliance
10
Multi-office / multi-physician capabilities
10