Item: Nextiva
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Nextiva helps us communicate with each other as well as our clients. Our team can work off the cell phones as easily as their desks. It is easy to reach employees that use the app on their phones. We have found it very user friendly and easy to navigate. Their customer service has been prompt and extremely helpful.

Pros and Cons

Customer Service
Cell phone App

More tutorials on products

Return on Investment

easy communication between staff

Key Insights

Do you think Nextiva delivers good value for the price?

Not sure

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Would you buy Nextiva again?

Yes

Likelihood to Recommend

I like the receptionist call console. It allows me to know who is currently talking on their a phone and who has their phones turned to do not disturb. I can send calls to their voicemail from the console. It is super user friendly and all visible at a glance.

Great customer service

Software Version

Overall Satisfaction with Nextiva Business Phone Service