comprehensive onboarding process that takes away the stresses of changing phone business services
September 30, 2023
comprehensive onboarding process that takes away the stresses of changing phone business services
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service to integrate and connect our remote and in office staff members together. Phone call quality was an issue for us, switching over to Nextiva has noticeably improved sound quality and has offered us a number of new features we did not have before. service transfer.
- Sound quality
- plug & play utility
- feature rich
- fast tech support
- perhaps better communication between nextiva staff. so everyone is on same page.
- call center phone support staff were a little lacking in knowledge of their own onboarding procedures.
- it has allowed remote workers to be more integrated into the office and with other staff
- service features has allowed for callers to better reach their desired department even when that department is remote.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes