Nextiva is flexible and affordable for small business owners
November 16, 2023

Nextiva is flexible and affordable for small business owners

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We currently use the VOIP services to run our in office phones as well as for our offsite office staff. We also use the Nextiva App for texting and more with our virtual assistants. We love the flexibility of this product and the pricing is reasonable as well. We are able to adjust the phones as needed for our changing work flow.

Pros

  • flexibility
  • customer support
  • pricing

Cons

  • troubleshooting sometimes difficult

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

very flexible for in office or remote working businesses

Nextiva Feature Ratings

User templates
9
Call reports
8
Directory of employee names
8
Call park
9
Call screening
9
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
9

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