A service that works exactly as it should
December 13, 2023
A service that works exactly as it should

Score 10 out of 10
Vetted Review
Verified User
Software Version
Commercial Phone Service
Overall Satisfaction with Nextiva Business Phone Service
The implementation of Nextiva was really quick and smooth. Since then, the service has received several great updates, which have made the management of it more convenient and intuitive.
Also, I appreciate how the support team resolves any issue we are facing and how quickly the service adjusts to our needs as we report them. The application is very intuitive and easy to use, and administration also does not present any issues.
However, I would like to point out a few issues: the unavailability of the mobile application in any region except the US, and the not-so-fast search engine on the admin panel.
Also, I appreciate how the support team resolves any issue we are facing and how quickly the service adjusts to our needs as we report them. The application is very intuitive and easy to use, and administration also does not present any issues.
However, I would like to point out a few issues: the unavailability of the mobile application in any region except the US, and the not-so-fast search engine on the admin panel.
Pros
- Support service
- Regular improvements
- Intuitive UI
Cons
- Availability of mobile app in other regions
- Search engine on admin panel
- Provided better instruments for supervisors
- Really convenient application
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes

Comments
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