Always Live
December 15, 2023

Always Live

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We currently have two locations, and have 15 phones at one location and 8 at the other. All phones are easy to use, and sign up with. Each VoIP phone has its own extension, transferring is easy and seamless. Being able to turn one of the phones mics into an intercom and let employees know there is a shop call is great. I do wish the mics were a little louder this way employees that are in the back could hear.

Pros

  • Service
  • Easy to use phone systems
  • Turning a phone to loud mic
  • Responsive

Cons

  • Making the mics loud for intercom or offer an intercom type system that connects to the phones.
  • Keeping the phones always live, and never had an outage.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

When our rep is out of office or unable to help us, we are directed in a timely manner to another person.

Nextiva Feature Ratings

Directory of employee names
4
Call screening
10
Message alerts
10

Comments

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