Software Solution Excellent, Support (Today) is not Excellent
Nintex Workflow for Sharepoint
Overall Satisfaction with Nintex Workflow
We use Nintex Workflow for to solve a variety of problems. The most common are approvals; Nintex makes designing a workflow approvals painless. For more complex problems we use a SharePoint list to manage profiles for our employees to a hosted fax solution. The SharePoint list has a workflow that uses LDAP query to find AD Properties and the a site workflow that takes the information from the SharePoint list and exports it to a CSV file. This file is then emailed to the hosted fax solution where they then to a bulk update of our information.
Another complex solution takes where SharePoint has the content organizer and gives it steroids. By having a central library we can upload documents to there and then place additional rules on that library that does web service calls to gather more information from our line of business applications and then creates document sets to place those documents in.
- Easy of use
- Variety of action
- Error handling - not all the actions allow for handling errors within the workflow, rather the workflow errors.
- Support - Back in 2007 their support was amazing, but lately in the last few months it has been difficult to get things fixed in a timely fashion
- Building Workflow - Time reduced drastically from SharePoint Designer. The built in approval forms make everything simple!
Using Nintex Workflow
Nintex Workflow Implementation
Nintex Workflow Support
Problems get solved
Not kept informed
Need to explain problems multiple times
Slow Initial Response