NUVI: Easily the most intuitive piece of visual software, backed by some magical geniuses I've used TO DATE!
April 06, 2016

NUVI: Easily the most intuitive piece of visual software, backed by some magical geniuses I've used TO DATE!

Laurel Wilde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NUVI

I use Nuvi to build magical monitors, that help me listen to angry people and provide my service as a solution to their distress in real time. It's being used by the social media and marketing department for now, as well as the entire organization to keep an eye on our competitors. It helps us find and build our community, push sales to people who are interested, and listen to the conversation about the market as a whole. It helps us come up with new strategies, create relevant content that increases visibly, shareability and as such, potential for virality.
  • Account management: Amber, my sensational, informative, creative, personable, business savvy Nuvi rep is some sort of magical fairy woman sent to me from the depths of internet wisdom.
  • I cannot express how great the customer service is at this company. With me from the very start, having a Nuvi rep by my side has made a huge difference in my understanding of the product as a whole. Not only have I been able to create intuitive, specific monitors, but the leads we found helped us build our entire community.
  • The visualizations, particularly in the stream view are INSANELY intuitive. Putting data into a visual format makes it easy to understand, easy and almost FUN to interact with, and easy to analyze, read and access for social strategy. Totally what sold me on the product in the first place:)
  • I'm sure there are places, but I'm quite content for now:)
2 - Marketing
Nuvi is particularly effective at tracking emotional sentiment across a platform. When you want to know what emotional force is driving a particular piece of conversation, Nuvi helps you see the heart of the problem, and interact with the people involved, accordingly.