A One-stop One Click Identity Management Product
March 27, 2026

A One-stop One Click Identity Management Product

Vanshul Chawla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise Plus

Overall Satisfaction with Okta

At Nielsen, Okta is used for multiple purposes. Some are outlined below:
- SSO for our external clients and internal teams
- Offboarding and Onboarding of all team members and their lifecycle
- Providing access to employees for all tools
- MFA for our UI Portals
- Managing all the tools catalog and Help centre


Pros

  • SSO - It provides Single Sign on that leaves the worry of authentical and authorization implementation from Dev to Okta
  • MFA - Google Auth based , SMS based and Email based MFA
  • Offboarding and Onboarding devs and team members
  • Tools catalog on one page so that devs dont have to go to multiple places

Cons

  • Okta is a Single Point of Failure. If Okta goes down , all portals goes down. So there should be some sort of last cached data setup
  • Initial config might be difficult for some organizations so you need dedicated support
  • Reporting tools are a bit messy
  • Speed of Deployment
  • Automation of IT workflows
  • Employee onboarding and Off boarding
Yes it has. Now we use this platform for all our employees using all Nielsen Internal tools and Operation product.,

Even this is used for our customers to access all Nielsen tools they have access to.

It helps employees gain a one click access to all developer productivity tools so devs dont have to remembers multiple username and password
Okta has a training for users and even certification path

User Management: Creating/deactivating users, managing groups, and assigning administrator privileges.

Password & Access: Handling password reset requests and managing Multi-Factor Authentication (MFA) enrollments.

Troubleshooting: Resolving common end-user issues (e.g., login failures, app assignment errors).

Support Escalation: Best practices for when and how to contact Okta’s official support for deeper technical issues.
Yes it has. Our software is used across all timezones by millions of users. Okta provides SSO and auth mechanism and its 99.99% uptime helps us worry less on a downtime from SSO perspective. We havent faced any issues in last 1+ year and it has worked well for us
  • PingOne from Ping Identity
Ping is a hybrid Identity management too ie it works on cloud and on prem both. As majority of our servers are on cloud, we chose Okta
Ping was providing WLP solutions and again this was not something we needed at that time so Okta was our choice. Plus the terms of contract were beneficial for Nielsen

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

User Productivity: Eliminates "password fatigue" by reducing the number of passwords users need to remember.Integration capabilities: The Okta Integration Network (OIN) has almost 5,000+ pre-built integrations, making it easy to connect new software listed on their platform.

Automation: "Workflows" allow for complex automation, such as sending a Slack message to a manager when a new hire's account is ready.

Okta Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
10

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