Great platform, great service!
August 18, 2014

Great platform, great service!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oktopost

Oktopost is the main social distribution platform with which we work on behalf of almost all of our clients. It allows us to promote for our numerous clientele in an automated manner that is user-friendly and has trackable stats and conversion reporting.
  • Auto-poster feature that allows scheduling of posts to be made in relatively short time.
  • Calendar view has a great UI with easy to use drag and drop and editing features.
  • Message assets can be saved per campaign without having to re-draft them for repeated promotions.
  • Good reporting via excel export and dashboard overview
  • Great customer service and support! Including response rate and implementation of requested features
  • Reporting views are sometimes confusing to access, esp when within a campaign
  • Navigation between pages can be better improved so that there is more bi-lateral linkage between pages and links
  • Campaign Filter view on calendar should have more options: For example, would be nice to view campaigns in either chronological order, alphabetical order, etc...
  • Looking forward to a mobile device app
  • Increase employee efficiency
  • Transparency to clients
  • Easy to implement and adopt
I don't think there is a need to change over to another platform. From the little that I've heard, Oktopost is comparable if not better than its competing products. We also have a great personal relationship with Oktopost's founders and team and enjoy collaborating in various forms with them.
It is most suited for businesses that require a medium to high level of promotion and distribution and where tracking is required. It is also very suitable for campaigns that require lead tracking and conversions.