Oktopost Perfection!
Updated November 04, 2014
Oktopost Perfection!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oktopost
Oktopost has made our social media program execution possible utilizing the least amount of resources possible and yielding a very high level of returns. It's usage is intuitive and constantly being tweaked (improved) in a common sense approach. Oktopost allows us to use it as a shotgun or with surgical precision. The program allows us to meet the goals of specific programs without the resources "other" competitive programs require. I have found the customer service to be responsive and actually really nice people (I don't get that feeling from most company's customer service people who usually are reading from a script). The program does exactly what I want it to do at a price that I feel is fair.
- LinkedIn group submittal
- Tracking conversations and a dashboard to respond rather than searching and hunting to make responses
- Good customer support
- Make Google (G+) allow personal submitals through Oktopost. Let me make this clear, this is NOT an Oktopost problem, this is a Google problem!! But I put this down here because it is the only missing link to creating a total social media tool kit.
- When I first started there were very few support documents and learning resources. I think I was one of the first to sign up. Since then they have clearly been working on filling the learning center with information. Keep up the good work!
- The emails that start off with "My name is Mark Lerner, Director of Marketing at Oktopost.... ;-) Mike 50 emails later I know who you are. Introduce the wife and kids next please ;-)
- My industry sees sales cycles that are measured in years, but with this said:
- Impact and visibility has been very clear to me at trade show and industry events where I have people coming up to me to discuss articles that I've posted via Oktopost
- Web traffic increased dramatically in less than one week of usage
- Leads have been generated by using the program (check back months/years later to see if they close)
- Speaking engagements have been easier due to the high profile
1 - Marketing, PR, lead generation