Great at what it is designed for
August 26, 2022
Great at what it is designed for
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Olo
It tells me the incoming phone number and customers' names if returning customers it lets me place orders for customers and is very easy to understand and learn; nothing hard about it at all. I personally really enjoy it.
- places orders
- give accurate infor
- easy to navigate
- i am happy with it
- Its easy to learn
- placing accurate orders
- custmer info
- customer location
- it has allowed me to be able to work from my home
- I feel it gives customer a sense of relief to know they can call in orders and they will be ready when its time to pick up
Do you think Olo delivers good value for the price?
Yes
Are you happy with Olo's feature set?
Yes
Did Olo live up to sales and marketing promises?
Yes
Did implementation of Olo go as expected?
Yes
Would you buy Olo again?
Yes
Using Olo
nothing
- customer service
- Placing orders
- placing orders for customers
- helping restaurants
- not sure
Evaluating Olo and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
its fast for placing orders to the restaurant from the customer
i would not change anything
Olo Implementation
Olo Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
not sure
when placing order and it went down and was brought back up quickly
Using Olo
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- place orders
- find he menu selections
- restuarant location and number
- none