Online Ordering Systems

TrustRadius Top Rated for 2023

Top Rated Products

(1-1 of 1)

1
Olo

Olo in New York provides an on-demand interface for the restaurant industry, designed to drive digital ordering and delivery for restaurant brands.

All Products

(1-25 of 182)

1
Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

2
Square POS

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

3
Olo

Olo in New York provides an on-demand interface for the restaurant industry, designed to drive digital ordering and delivery for restaurant brands.

Explore recently added products

4
Toast Point of Sale

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR,…

5
Ecwid by Lightspeed

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram,…

6
Rymera Wholesale Suite

Wholesale Suite is a wholesale solution for WooCommerce helping store owners add wholesale features to their WooCommerce stores. It solves a range common obstacles that store owners face when integrating wholesale sales into their online store. Such as: Managing wholesale pricing…

7
Oracle GloriaFood

GloriaFood offers a free online ordering and table reservation system for restaurants, supporting unlimited order volume, the ability to add an ordering or reservation widget to an existing website and to a Facebook page, the ability to order or reserve ahead, to run a promo or coupon…

8
ChowNow

ChowNow in Playa Vista provides branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages.

9
Uber Eats

Uber Eats is an online ordering platform available to restaurants and grocers, from Uber Technologies headquartered in San Francisco, providing an ecommerce option for food delivery.

10
Spoonfed

British company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.

11
Spreadshop

Spreadshop is a shop solution that allows users to upload their designs and start selling them on up to 230+ customized products. Spreadshop handles the order fulfillment, on-demand printing, shipping, and customer service. Spreadshop offers a variety of customization options so…

12
Paytronix Customer Experience Platform

Paytronix, from the company of the same name in Newton, is presented as an all-in-one, multi-channel marketing platform that transforms customer engagement into meaningful guest experiences. It can be used to create employee dining rewards, or it can serve as a platform to enable…

13
Zoho Commerce

Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.

14
Grubhub for Restaurants

Grubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.

15
DoorDash

DoorDash is an online ordering system that puts restaurant in contact with customers seeking takeout and delivery services. DoorDash supports promotions, loyalty offers, and delivery outsourcing for restaurants.

16
CardFree
0 reviews

CardFree offers a suite of guest experience solutions for restaurants, hospitality, and other retail merchants, integrated with POS systems and payment processors. The platform provides order and pay technology with both on and off-premise solutions, including merchant-branded web…

17
GoParrot
0 reviews

GoParrot is an online ordering system for restaurants, presenting a digital ordering solution with loyalty and marketing capabilities. Its custom websites and branded mobile apps offer delivery, pick up, order ahead, and catering functionality that integrates with an in-house POS.…

18
Grobino
0 reviews

Grobino is an online grocery ordering and food delivery application, from Technoduce Info Solutions headquartered in Coimbatore, Tamil Nadu. It includes an application for website ordering, mobile app ordering, and driver utility to automate the grocery delivery service by building…

19
Enatega Multi Vendor

The Enatega Multi-vendor food delivery solution is presented as ideal for customers looking to deploy a readymade platform for their food delivery and logistics business. Just like Foodpanda and Ubereats, the solution can incorporate multiple restaurants as well as restaurants that…

20
TikMe
0 reviews

TikMe is a dynamic online ordering platform for restaurants, offering features tailored to modern restaurant needs. TikMe addresses the core challenges faced by restaurants, providing solutions that drive revenue growth and customer loyalty.TikMe's Key Features:Online Ordering System:…

21
EasyOrder
0 reviews

EasyOrder provides f&b businesses with a branded app and direct ordering webpage. This allows end-users to order and pay ahead, offering app-only specials, loyalty stamps, promotions, coupons codes or exclusive announcements. Allowing businesses to engage with their customers through…

22
eHungry
0 reviews

eHungry provides restaurants with a custom-branded mobile and online ordering system. Restaurants can offer takeout, dine-in, curbside, delivery, catering and more to their customers. The service includes free setup, no monthly fees and no contracts. eHungry is always working to…

23
Revel Go
0 reviews

Revel Go, from retail and hospitality point of sale specialist Revel Systems, is the company's online ordering system.

24
Cuboh
0 reviews

Cuboh, from the company of the same name in Victoria, consolidates online ordering tablets in one device. 86ing, refunds, upcharges, prep times, and more, all in one place. Cuboh automatically punches all orders directly into a restaurant POS, in real time.

25
KitchenHub
0 reviews

With KitchenHub, userse can aggregate online orders from different channels in a single mobile application on a tablet, and add online ordering to a website. Users can request 3rd party couriers as needed in order to make delivery cheaper.

Learn More About Online Ordering Systems

What are Online Ordering Systems?

Online ordering systems allow restaurants to provide guests with on-demand delivery or reservations via a web or mobile app. Through these systems, customers are able to browse the full menu and place an order all without leaving the comfort of their own home. Upon ordering, a delivery person employed by the online system brings food to the location you entered. Many of these applications will also offer delivery of necessities such as groceries. The application will usually allow you to rate your experience and give feedback about the delivery.

Online ordering systems are more commonly used today than they have been in years past. Consumers have a growing desire for convenience and practicality, especially during times like the COVID-19 pandemic where in-house dining was prohibited and takeout and delivery were the only options. These applications are also becoming a more important feature for restaurants to offer in order to stay relevant with the competition. Offering delivery helps restaurants to develop more loyal customers and persuade new customers to try their dining experience.

Online Ordering Systems Features:

All online ordering systems should strive to provide the best delivery service available, from time spent to customer interactions. It is therefore important to take a look at the features to see which apps will best fit your business needs. Common features across online ordering systems include:

  • Online ordering website or menu integration widget
  • Online ordering
  • Order scheduling
  • Mobile ordering
  • QR code ordering
  • Live order tracking
  • Real-time order notifications
  • Contactless delivery and pick-up options
  • Menu customization and branding
  • Multi-device compatibility
  • Multi-location support
  • Integration with payment gateways
  • Analytics/Reporting
  • Food Delivery Dispatching
  • Menu Management
  • Loyalty Program
  • Order Management

Online Ordering Systems Comparison

Before deciding to use a free or invest in a paid online ordering system for your restaurant, consider the following factors:

  • Ease of use: Ease of use is definitely a strong factor to look out for when deciding which online ordering system to use. Having an application that’s difficult to use will be more of a headache for customers than going to pick up the food or item themselves. It is essential to invest in an online ordering system that will be easy for both your customers and employees to use. Be sure the application you’re considering is user-friendly and offers a quick and painless ordering and delivery process.
  • Customization: As a restaurant owner, it is best to find an online ordering system that is customizable to your needs. This may include the ability to create a branded menu, include logos on the widget or ordering website, and the flexibility to configure the menu formatting so it matches your in-person menu. Look for an application that allows you to use your own logo, branding, and food photos.
  • Location: Not all ordering applications are available for every given area. Be sure that the vendor is available for your region. There may also be local online ordering systems available depending on the size of the city you’re in.

Pricing Information

Look to spend anywhere around $45 to $299 per month, with $99 per month being about the average cost. Some will allow the option to pay yearly which would decrease the monthly amount. There are also multiple vendors, such as Favor, which offer free basic online ordering widgets in which restaurants can embed on their site.

Related Categories

Frequently Asked Questions

What do online ordering systems do?

Online ordering systems allow users to order food or other items from a restaurant through a website or a mobile app. They offer full menu selection from selected restaurants using the application as well as delivery. Aside from food, online ordering systems may also offer the delivery of items such as groceries, alcohol, and bathroom necessities. They are growing in popularity due to convenience and ease of use.

What are the benefits of using online ordering systems?

A major benefit of using an online ordering system includes time saved for both the restaurant and the customer. For customers, ordering food via their laptop or smartphone is convenient and means they don’t need to call the restaurant in order to place an order. For restaurants, online orders come directly to their own systems and can be filled as they come in.

Restaurants also benefit from offering their customers online ordering options, as many consumers now expect to be able to place orders online. This can help generate new customers and retain existing ones.

What are the best online ordering system products?

Some of the most popular online ordering systems today include:

How much do online ordering systems cost?

Restaurants searching for an online ordering system should look to spend about $45 to $150 per month. Yearly options are available which may be attractive if you’re looking for something more long-term and to save on the monthly rate. Some vendors do offer free online ordering systems for restaurants with rather limited features.