Overall Satisfaction with Olo
At LFR Chicken LLC, we utilize Olo as our middleware for mobile apps with loyalty and online ordering solution for delivery service providers. I find it helpful to manage all online ordering channels directly through one merchant portal on Olo Dashboard. Our brand has a disjointed POS system, with only about 50 percent of our stores on the same integrated POS system. However, the Olo Tablet and Expo software have been handy for operators still using their own POS.
- Customer Service
- New product development and promotion
- Decision making based on empirical data
- Customer surveys
- Communication between departments
- Follow-up on Google Ordering
- Better connection and communication between third party vendors
- Online Ordering
- Dispatch
- Rails
- Ordering on Google
- Online sales have increased
- Management of online ordering platforms easier
Do you think Olo delivers good value for the price?
Yes
Are you happy with Olo's feature set?
Yes
Did Olo live up to sales and marketing promises?
Yes
Did implementation of Olo go as expected?
Yes
Would you buy Olo again?
Yes