Olo is a fantastic product that delivers.
Updated November 18, 2022
Olo is a fantastic product that delivers.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Olo
We use Olo to route pick-up and delivery orders to 15 locations. It allows us to track orders, fire orders early, issue refunds, throttle the speed orders come in, and turn off Olo orders when staffing or other restrictions require it.
- Routes orders efficiently.
- Has great tools to search for past orders.
- Routes orders to 3rd party delivery.
- Easy refund options.
- I'd love an app for my phone that works as well as the browser version.
- Turning off Olo when business or staffing dictates.
- Refunds
- Search for past orders.
- ROI is great, we do most of our business online.
- Time savings from employees having to answer the phone and take orders.
- Easy to navigate the portal to help customers.
Olo seems to have a better navigation.
Do you think Olo delivers good value for the price?
Yes
Are you happy with Olo's feature set?
Yes
Did Olo live up to sales and marketing promises?
Yes
Did implementation of Olo go as expected?
Yes
Would you buy Olo again?
Yes
Using Olo
65 - CEO, DO, Area Directors and managers.
5 - Our off premise team at Corporate Headquarters does most of the work. Myself and my Area Directors handle lower level functions.
- Seamless ordering for guests
- On/off functions and throttling
- Refunds and adjustments
- Tracking incoming orders and pushing orders ahead
- Throttling the amount of tickets allowed in each 15 minute time span
- Adjusting charges
- Great functionality
- Change the service radius for restaurants close to each other.
Evaluating Olo and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
I would still use Olo.