The software does not deliver what it promises
November 29, 2017
The software does not deliver what it promises
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
Software is used in the whole organization.
We use it for lead generation with online seminars and customer trainings.
We use it for lead generation with online seminars and customer trainings.
- Lead generation
- Nice look and feel
- Easy to manage webinars
- Usability is good
- The software is full of bugs. Video or sound is lost during the webinar. 10-20% of webinar attendees have this kind of problem. Screen sharing is a matter of luck. PowerPoints are not updated if you upload a newer version. Delay between sound and video. It doesn't work well with all browsers.
- Discussions during the webinar make no sense because of sound delays..
- ON24 is based on Flash Player. Flash is not allowed in several safety critical business areas.
- Functionality which seems to exist is not available e.g cutting of recordings.
- PowerPoint animations are not always working.
- The PowerPoint notes are not formatable, the fontsize is not changeable which makes it hard to use.
- The switch to screen sharing takes a lot of time. Sometimes several minutes.
I am not involved in this.
- I see no positive impact.
- We have less registrations for our webinars after the use of on24 but I can not really say that it is because of On24 or because the topics we discussed in our webinars.
- gotowebex
On 24 has a better usability and a better look and feel. You don't have to download an application to use on24.