ON24 - Excellent addition to any marketing automation efforts
Anonymous | TrustRadius Reviewer
December 04, 2018

ON24 - Excellent addition to any marketing automation efforts

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ON24

We use ON24 in our Marketing department to host + record webinars. We have set up the integration between ON24 and Marketo, which allows us to capture lead registration and attendance for our webinars. We also post our webinars on our ON24 gateway and track their performance in Marketo. ON24 is used across all theaters at my company.
  • Lead generation
  • Automatically pushes registration/attendee information to Marketo - the integration is very helpful for our lead generation efforts.
  • Easy, straightforward webinar creation - simple webinar program templates allow us to quickly set up and create new webinars for our marketing teams.
  • Console builder creates a nice customer experience - easy-to-use console builder gives us different options for how we want to present our webinars to our customers.
  • Lack of visibility on back-end integration with Marketo - it's difficult to make updates to the integration settings between these two platforms.
ON24 is integrated with Marketo, our marketing automation system. This allows us to easily push registrant information between the two platforms, which helps us capture lead activity for lead scoring. The integration has also made it possible to redirect customers from Marketo landing pages to any of our webinars we have hosted on our ON24 gateway.
We haven't experienced any availability issues with ON24. We have been able to successfully host live webinars without any problem, which is important for our customer experience. Additionally, there haven't been any availability issues with the Marketo integration, which is crucial because we rely on the integration to provide webinar lead activity to Marketo.
  • Drive demand generation - our ON24 webinar programs has brought in new leads to our marketing database.
  • Increased customer engagement - hosting our recorded webinars On-Demand on ON24's gateway has increased the amount of customers that engage with one given webinar.
ON24 allows us to host and record webinars to contribute to our demand generation efforts. The integration with Marketo, our marketing automation platform, has allowed us to simplify our webinar program creations. It has aided our demand generation efforts significantly by creating a simple customer experience. ON24 lets our customers view the webinar without having to download any additional software or creating any new accounts, which are some problems we had run into in the past with other webinar providers.

ON24 Feature Ratings

Audience polling
10
Q&A
10
Dashboards
5
Data exportability
4
High quality audio
10
Mobile support
10
Participant roles & permissions
8
Confidential attendee list
8
Branding options
10
Integration to Marketing Automation
10
Calendar integration
5
Record meetings / events
10
Slideshows
10
Event registration
10