ON24 Delivers a Clean and Convenient Product for Broad Client Interface
September 27, 2021

ON24 Delivers a Clean and Convenient Product for Broad Client Interface

Michael Fiske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

My company has utilized ON24 to organize webinars and conferences with our client base. Due to the challenges with COVID, we have been unable to hold these events in person but have had a great deal of success with the digital platform. There has been a significant benefit to the ease of use and effective interface for technically oriented conferences.
  • Overall user interface
  • Q&A
  • Document/presentation availability and download
  • Ease of use from a presenter perspective
  • Event support from ON24 staff
  • Live presentation review, tracking
  • UI customization
  • Toggling between presenter and audience view
  • Maintained client contact/relationships
  • Freed up IT resources from needing to support
  • Track registration and attendance
  • Enable sales follow-up
ON24 has cleanly filled the void in our client interactions caused by the pandemic. Our semi-annual seminars were a significant boon to our business that would have been significantly impacted if not for a clean, robust, and professional platform like what we have experienced with ON24.
There has been a great deal of success in utilizing this software across business lines and geographic locations, but I have somewhat limited experience with scaling this and larger event volume, as the largest events we have held have maxed out around 500 participants at once.

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

For large events with a mix of internal and external audiences, ON24 has been very useful. It interfaces well for a setting where information is primarily being delivered in a single direction and is robust enough to handle large (multiple hundred) audiences. I would not recommend it for smaller events that could benefit from back and forth dialogue.

ON24 Feature Ratings

Audience polling
Not Rated
Q&A
7
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Participant roles & permissions
10
Confidential attendee list
10
Calendar integration
10
Record meetings / events
10
Slideshows
6
Event registration
10