OneCause helps Our Cause!
May 18, 2024

OneCause helps Our Cause!

Gina Peters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause for event planning and management. We host an events with ticket sales, donations, and auctions (live and silent). OneCause makes it easy. OneCause is very user-friendly and when I don't know how to do something, their training videos and websites are very helpful as is customer service when I need a little more help! We've used OneCause for over a decade and I've been working with it for the past three years for our event planning. We've had events where OneCause provided support persons and equipment and we've had events that were completely DIY. As the event is approaching and ending, I use OneCause multiple times a day to track progress and do post-event reports. Our most recent experience with OneCause was for a golf tournament (a new event for us) and integration and implementation was easy and seamless!
  • Ticket sales
  • Donations
  • Auctions
  • Registration
  • Post event tracking
  • Save and Next Feature
  • Bidders love receiving notifications when outbid
  • Bidders love being able to set max bids
  • Those unable to attend enjoy being able to participate (bid, donate) online.
I've been working with OneCause for event planning for three years but our organization has used for for over a decade. Learning OneCause was easy and having the ability to copy a previous event is extremely beneficial. Also creating new events is a breeze and their online educational portal and customer service is amazing.
Customer is support is easy to connect with and a valuable resource. They have an online resource center they can refer you to and when you ask a question they don't know, they connect you with someone else who can help resolve the issue.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OneCause go as expected?

I wasn't involved with the implementation phase

Would you buy OneCause again?

Yes

The online platform - mobile access and bidding - is wonderful. No more paper bid sheets!
No more raffle tickets!
Everything is on the OneCause platform where tickets, bidding, and
donations are simple. The post-even reports are wonderful, as well.