OneSource Virtual - it was not what I anticipated- it was great!!
May 15, 2022

OneSource Virtual - it was not what I anticipated- it was great!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneSource Virtual

OneSource Virtual supports over 5000 benefit-eligible employees all during the benefit plan year. OneSource Virtual provides benefit professionals who are knowledgeable about complex regulations such as the ACA , IRS section 125 plans, health savings accounts, and much more. AMS services with OneSource Virtual supports configuration- which is priceless! This services allows RHA to provide support in the most cost effective method, meet deadlines, regulations and provide the needed support that our employees.
  • Configuration
  • Collaboration
  • Custom Support.
  • Transparency
  • Supporting the SOP /details.
  • Turnover of OSV staff has had some challenges during the year but has been addressed.
  • New Hire customer training.

Do you think OneSource Virtual delivers good value for the price?


Are you happy with OneSource Virtual's feature set?


Did OneSource Virtual live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OneSource Virtual go as expected?


Would you buy OneSource Virtual again?


  • OneSource Virtual reduces the need for staffing a full benefits department which means we can focus our dollars on employees' salaries or invest more dollars into our benefit plans.
  • OneSource Virtual helps employees enroll during the year and takes employee calls and supports them where they are at. This frees up our staff to focus on an internal day-to-day business at the local level and well at the administrative level.
  • OneSource Virtual is transparent and addresses any internal challenges they may have that impact our business.
OneSource Virtual delivers and when issues arise they quickly address and provide on-demand coaching to staff when needed. There is an open and transparent relationship/partnership.
OneSource Virtual partnership and the current processes we have in place today create a teamwork environment.