Happy with OOMA
February 11, 2025

Happy with OOMA

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

I have found Ooma relatively easy to program. When I have had difficulty, the customer support has always been great. I learned that it has recently started integrating with the legal software of Clio, so I am looking forward to the integration.

Pros

  • customer support
  • promptness
  • courtesy

Cons

  • no major issues
  • I don't know.
So far I am happy with their service.
Ooma is programmable. When I had comcast I could not program the phones.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

We often need to change Ooma due to changing staff and it is flexible phone system. When we change employees we have to reprogram the phone system and it is very doable to reprogram the phone system. Usually I can do it myself and if I need help support is there.

Ooma Office Feature Ratings

10.0
Directory of employee names
10
9.3
Answering rules
10
Call recording
7
Call park
10
Call screening
10
VoIP system collaboration ()
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10

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