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OpenHire Worked for Me
August 21, 2014

OpenHire Worked for Me

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenHire

We selected OpenHire when looking for an Applicant Tracking System. We wanted to take our manual paper application process and streamline it to an online process. We are a community college with campuses in three different counties. This product allowed us to stop mailing paper applications and resumes to hiring managers that are located in different geographic areas and gain more control and security of our applicant's information.
  • OpenHire is extremely open to feedback from their users. I have given numerous suggestions for additional features that were eventually implemented and are now included in the product.
  • I liked the integration with job posting sites which saved me a lot of time. I was so excited when that was implemented!
  • The job requisition approval process is great. The approval requests are sent by email so it does not require anyone to log into a system to approve it.
  • It has been a while since I used this product as a recruiter so it hard for me to comment on this. Some of the items I had wished for may actually be in the system now.
  • This product allowed me to get applications to hiring managers quicker.
  • This product helps with customer service because when an applicant calls I can quickly locate where they are in the process and share that information with them.
I am no longer in the position I had that used Openhire daily so I would not be the person who would make this decision. I can say that when I was in the position, it definitely met my needs.
I think when selecting an Applicant Tracking System you should document your business process first. I think you will have better buy in from your business community if your applicant system streamlines your process without forcing you to make major changes to your process. When I was looking for a system, I sent my documented business process to the sales representative. She said, "Let us take you through your process using our system." I think everyone has different needs and they should find the system that best meets their needs. This means that you need to do your homework before the selection process. You need to really look at your current business process, identify needs that you want to see met by your system and then look at each system you are considering objectively.