OpenPhone is the business phone of the future, best pricing around!
May 23, 2022

OpenPhone is the business phone of the future, best pricing around!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with OpenPhone

We use OpenPhone as our primary business line and it works excellently. We are able to utilize our existing mobile phones and solely download the OpenPhone APP which is incredibly convenient. You can also text, call, and do a variety of things directly from the Mobile APP to communicate with customers.
  • Ease of use, setup, and interface
  • Texting directly from desktop OR mobile APP. Works on both.
  • Call Recording, IVR, voicemail recording, the whole 9.
  • Call quality can be spotty on wifi if the connection is poor, but nothing they personally can do about that. 4G LTE is usually stronger and more stable.
  • N/A honestly excellent product for the price.
  • Texting
  • IVR
  • Call Recording
  • It's miles better than most VOIP's on the market, fractions of the cost. 10/10.
OpenPhone is just as good, if not better than all the big boys, and gives you premium features at no extra cost. You cannot beat their amazing price and if you give them a shot, you will be glad you did. Why pay $40-50/mo for a business line in 2022? The world has changed, get with the times and be more competitive or OpenPhone will continue to take over.

Do you think OpenPhone delivers good value for the price?

Yes

Are you happy with OpenPhone's feature set?

Yes

Did OpenPhone live up to sales and marketing promises?

Yes

Did implementation of OpenPhone go as expected?

Yes

Would you buy OpenPhone again?

Yes

OpenPhone is phenomenal for small businesses regardless of how many employees or users. If you're a one-man show, OpenPhone is great. If you're a small business with 25 employees, OpenPhone is still phenomenal. The more employees and lines you have, the easier it is to collaborate and communicate with one another. I would say it may not be as efficient for massive companies that are expecting crystal clear call clarity every call. But as long as your 4G or wifi connection is strong, you won't have any issues.

OpenPhone Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
9
Call screening
10
Message alerts
10
Audio conferencing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10