Ring Central the MVP to win them all!
Receiving customer service calls from external and internal clients. <br>In ICT it helps us keep connected with other businesses within …
Starting at $19.99 per month
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What is RingCentral MVP?
RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
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How RingCentral MVP Differs From Its Competitors
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Popular Features
- Directory of employee names (92)8.282%
- Call recording (96)8.181%
- Message alerts (105)7.070%
- Answering rules (101)6.767%
Reviewer Pros & Cons
Network and Telecommunications Manager
Lamar State College Orange (Higher Education, 201-500 employees)
Pricing
Essentials (up to 20 users)
$19.99
On Premise
per user/per month
Standard
$27.99
On Premise
per user/per month
Premium
$34.99
On Premise
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $19.99 per month
Features
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Product Details
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- FAQs
What is RingCentral MVP?
RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
- All in-one phone, video conferencing, and team messaging
- Team collaboration with file sharing and task assignments/scheduling
- Online meetings (video conferencing, screen-sharing)
- Outbound customer contact center w/ omnichannel routing and a
- Digital and social engagement platform
RingCentral MVP Video
One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.
Click here to learn more about RingCentral: http://ringcentr.al/2bCHH0o
Read our blog: http://ringcentr.al/2f1lZGh
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RingCentral MVP Competitors
RingCentral MVP Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
RingCentral MVP starts at $19.99.
Fathom, 8x8 X Series, and Cisco Unified Communications Manager (Call Manager) are common alternatives for RingCentral MVP.
Reviewers rate Mobile app for Android highest, with a score of 8.5.
The most common users of RingCentral MVP are from Small Businesses (1-50 employees).
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Reviews and Ratings
(358)Attribute Ratings
Reviews
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December 05, 2023
Ring Central the MVP to win them all!
Receiving customer service calls from external and internal clients. <br>In ICT it helps us keep connected with other businesses within the organisation to troubleshoot ICT problems.
- Receiving large amount of customer calls with minimal interference
- Very response troubleshooting team at Ring central
- Platform that allows a seamless integration with our salesforce CRM solution
- Sometimes the connectivity with ring central and jabra hardware can be difficult
- Some of the settings can be hard to navigate for basic troubleshooting
- Some connections can lack a bit
December 05, 2023
A leap into the future
We use the softphone and hardware phones with RingCentral, as well as the faxing solution.
Our old system was a mix of PBX and on-prem VOIP that was quite antiquated. We were still having to use SSH for all phone system changes.
We needed a more modern, feature rich VOIP solution that could help bring both those that prefer using deskphones and those that prefer softphones together.
Our old system was a mix of PBX and on-prem VOIP that was quite antiquated. We were still having to use SSH for all phone system changes.
We needed a more modern, feature rich VOIP solution that could help bring both those that prefer using deskphones and those that prefer softphones together.
- Softphone and hardphone integration (allowing software to control speakerphone)
- IVR and User Management
- Voicemail integration
- Microsoft 365 integration
- Porting process (moving phone numbers from other carriers) was much better than experiences with competitors
- Pricing for SMB space is high compared to other solutions
- Still lagging behind 8x8 with desk phone support and integrations
- UI for managing Limited Extensions is significantly more cumbersome than user extensions
- Video meeting software still lags behind industry leaders (such as Zoom and MS Teams)
- No licensing option for Common Area Phones with routing features
November 27, 2023
RingCentral MVP is suited to SMEs
RingCentral MVP is our central communication system. With many staff now working from home, RingCentral MVP provides an easy way to forward calls to staff when they are at home or in the office.
- Call forwarding
- Hunt group management
- Online configuration and set up
- Telephone support
- Perhaps too many functions?
November 20, 2023
Ring Central Is #1 in Phone/calling and office use.
Ring central is very user friendly. The admin back end is easy to navigate. When calling customer service they are very helpful and wont end the call until the problem or question is resolved. I would absolutely recommend this service to anyone I know looking for better phone services. Before I chose this product they walked me through the entire process and how it worked before deciding to choose this product.
- Call forwarding
- Custom voicemail
- The platform in general
- I haven't gotten to a particular part that I think needs changing
- I haven't used the service long enough to have big issues
November 13, 2023
Ring central is great for real estate closing process.
I use RingCentral to receive faxes from banks with Payoff Statements required in sales closings. I also use it in general if I need to send or receive a fax for a real estate transaction.
- It is very easy to download a document and print it out.
- It is very easy to send a fax from my computer, by simply browsing the documents.
- Ring central is very good at communicating if there has been an issue with a fa so that I know to address it and correct it
- On rare occasion, I have had issues with faxes failing to send.
November 11, 2023
As expected services
I use RingCentral on my desktop and on the road. My smartphone and desphone ring together when I receive incuming call. Also, I send and receive SMS with my clients. And finally, I use RingCentral MVP to learn the platform.
- SMS
- Voice Quality
- Simple management platform
- Customer service
- Customise autoprovisionned deskphone from third party
- Customer relation in french language for Canada
November 08, 2023
Ring Central Excellent Product
We use it for all calls, texting, and faxes. This allowed us to have one number for all of the offices. We have separate lines set up. We can view faxes and messages from the app. The auto attendant creates the illusion of having a much larger and more professional business
- fax
- texting
- calls
- transcribing
- The support is difficult to manage
- The remote attendant can be challenging
- The set up for the requirements for texting were very confusing.
November 08, 2023
RINGCENTRALMVP leader in the field
handy tool for those clients who prefer to send and receive faxes
absolute necessity since do not want to lose those clients who still operate with faxes and not scanners or pdfs
absolute necessity since do not want to lose those clients who still operate with faxes and not scanners or pdfs
- provides confidentiality
- speed of receipt
- able to retrieve old faxes
- would like to see it more competitive with pricing
- contact customer over automatically renewing subscription
- try to ensure service package still fits business needs
November 08, 2023
Ring in a better way to communicate with Ringcentral
Incredible product. It has proven to be all I need for communications in my line of work where communication is paramount. It provides incredible sound for calls. The texting service is also very high quality. And add on the ability for excellent voicemail service and you have a true winner. I would recommend this to any business that desires to reduce communication costs without sacrificing quality.
- Phone calls
- Text
- Voicemail
- Forwarding calls
- Simpler dashboard
November 07, 2023
RingCentral Solution for SME's
Due to the nature of business we have, where we use raw ingredients from plants in West Africa, I have to travel frequently to monitor our contract farmers, hence been able to get my calls on my mobile and laptop always without fail is extremely critical. When I also do trips to the UK, where we also distribute and sell our finished product, Jobelyn, making calls and receiving seamlessly with RingCentral is a flawless, except of course if the internet connect is wonky. This convergence solution is necessary and optimal to us by offering connection with clients, customers and prospects while on the move.
- Receiving calls from clients in Tamale, Ghana - on the farm lands visits
- Getting voicemails from customers who leave messages about their orders
- call forwarding to assistant in the office while not in the office
- Prompt customer service response to issues
- increasing the Text count before you are charged extras
- Caller ID features
November 07, 2023
If you want EASY and Professional-use Ring Central
I have been working at my job for over 2 years now and the only phone system we've used is Ring Central. We never thought twice whether to switch phone programs like so many other companies. Ring Central is efficient, easy to use and clear cut. <br>My position requires me to stay on top of ring central setting. I find it so easy to take care of since everything is set up in a user friendly manner.
- Online Website-Admin Portal
- Chatting Online gets Lengthy
I use Ring Central on a daily basis. So easy and pleasant to use. Whenever some sort of question comes I reach out to Ring Central and right away get helped with what I need.<br>Once they have already helped me they then ask if I need anymore help with enthusiasm.<br>Great experience. Truly Recommend.
- Customer Service
- Phone System
- Better Chatting Experience
November 06, 2023
RingCentral MVP is the best
We use RingCentral MVP as our main phone system for calls, recordings, text message, faxes and more. We have no problems with RingCentral MVP. We find it to be a great program for our company and I would recommend this to others who are starting out or using different programs.
- text messages
- video calling
- call recordings
- the recorded calls should be there for longer periods of time
- more professional intros when people call in
- sometimes people cant hear me
November 06, 2023
overall very satisfied and impressed with RingCentral MVP's offerings as a small business owner
We started using RingCentral MVP when our business expanded enough to require multiple phone lines. We previously used business cell phones with each employee having their own number, but we wanted our employees to be able to call out from our main company line and have that phone number show up on the receivers caller ID. The option to have "soft phones" where users just download the RingCentral MVP app to their phones and utilize our business services that way has been great. We also really like the customization of call flow and ability to set business hours with dedicated greetings and call handling for different times of the day or holidays.
- call handling
- unified phone number across all employees calling out
- customization of services
- sometimes the call handling settings can be difficult to navigate
- some customers have told us that our number shows up as a "spam risk" on their caller ID even though this is our same office number we have used for decades
November 02, 2023
RingCentral from admin view
We use RingCentral for our Reps in order to keep their personal phone numbers private. I am an admin within RingCentral and often use the product to troubleshoot for our reps. The overall problem would be the look and feel of ringcentral admin center. It is cluttered and I personally believe it could be simplified to be cleaner and easier to navigate. I do enjoy their customer service they are fast to respond and quick to fix.
- Customer support
- Reaching back time
- Friendliness
- Admin portal
- Call connectivity
- Minor issues
October 27, 2023
RingCentral is great for connecting teams and streamlining communication through one easy to use app.
We use RingCentral to streamline all of our calls and texts and easily connect our team without having to share personal cell numbers with each other or our clients. When I started my business, all calls and texts were going through my personal cell number. It's a relief to have business and personal separate now and everything streamlined for our team through the RingCentral app. It's also nice to have after-hours messaging as well as a way for our clients to get through to us after hours if there is an emergency.
- Implementation for new clients.
- Support
- The software and app are very intuitive and user-friendly, so it's easy to get started and get going on their system.
- They made it very easy for me to import all our client contact information and team members as users.
- Their online help menu is very good.
- Getting registered and set up for SMS/Text messaging was not an easy process.
- I hope RingCentral improves its integration with Zapier to automate adding new client contact information into RingCentral from our CRM.
October 26, 2023
RingCentral...Making my work life easier with every call.
We use RingCentral as our main source of phone calls, faxes, and interoffice communication. While the texting feature was useful for a time, after the jump in solicitation, texts crossed with the owner's personal messages, and the added cost implemented by federal/state, we decided to cease the use of this feature.
- The desktop application is visually pleasing. The recent adjustments have been great improvements.
- The option to use the new features or continue with the previous version has been helpful to get used to the new features or looks.
- The email notifications, with transcripts have been so helpful as well.
- Admin capabilities within the desktop app, instead of being directed to the website.
October 26, 2023
RingCentral the only Cloud Phone System.
We were using Mitel on-prem and our users faced many challenges with using the desk phone remotely. That system didn't have a great way to forward all calls to you your cellular phone. We started looking at RingCentral and were amazed at the features that it had. Users were able to easily control where their phone would ring and where. The management of RingCentral is so much easier than what we dealt with Mitel.
- The ability to set up templates to control when users phone forward to a new extension.
- The overall management capabilities that you have from the MVP Admin Portal.
- The ability to have Text, Phone call, Fax, Conference from one number.
- Make it easier to manage missed calls, text and faxes.
October 26, 2023
RingCentral MVP rocks!
We utilize RingCentral to prospect potential clients and contact consultants on work opportunities. The product allows employees to utilize their laptops while making calls, which increases their workflow by eliminating the need to switch between a cell phone and a laptop. This tool is utilized by all employees within our organization.
- Reliability
- Functionality
- Ease of use.
- Latency
- Text message spamming.
October 26, 2023
RingCentral is the only communication app you need
Summit Therapeutic Services (Summit) uses RingCentral MVP every hour, of every day. We talk on the phone from anywhere we want, create text messages, and even send out faxes to clients that still have that in their offices. The best part of all this? We can do it all from our mobile phone, at the lift of a finger. The service provided really spoils you and when you don't have it accessible, it makes you say, "I wish I could use my RingCentral because it just works so well."
This is not a joke because when running a business, no matter the service provided, communication management is very important because ideas, directives, and messages still need to be sent and received. These basic services we use every day, they aren't so basic, and RingCentral manages them all seamlessly. Summit will continue using RingCentral and the services they provide are invaluable to the organization.
This is not a joke because when running a business, no matter the service provided, communication management is very important because ideas, directives, and messages still need to be sent and received. These basic services we use every day, they aren't so basic, and RingCentral manages them all seamlessly. Summit will continue using RingCentral and the services they provide are invaluable to the organization.
- Video meetings
- Faxes
- Text messages
- Voicemails
- Phonecalls
- Integration with mobile devices
- Website access is easy to use
- Applications are easy to use
- The video meeting / integration with Teams is confusing because the Teams app will take over the RC app and launch the meeting. Some are on RC, some are on Teams. it's strange.
- When transferring calls, the receiving telephone does not display who the caller is, except for only showing you who is transferring the call.
- Latency between the telephone and the desktop application could be faster.
October 26, 2023
Go for RingCentral.
It's a great program to use. I'm really happy with it, and I would recommend it to others to use RingCentral as well. The recordings are also a great tool that we use for SMS. We hope others will enjoy it too.
- Call recordings.
- sms
- voicemails
- The calls should be louder.
- Clients sometimes say that they can't hear me.
- Calls should be recorded for longer periods of time.
October 25, 2023
RingCentral Review
We use RingCentral to make outbound calls to clients and future new hires.
- Technical support
- Resolving outrage fast
- Great customer services
- Contract renewal
- To send back old desk phone, the team can take more than 30 days for a return label
October 25, 2023
RingCentral Reliability
Sales and ease of use. I really enjoy the way RingCentral interfaces with other apps.
- Meeting app is easy to use and is easy to find on the desktop app
- Calling tool is well done and easy to use
- Portal is one of the better and user friendly portals in comparison
- At first the in-box was not that easy to use
- It would be great if you would sync the phone dnd with the desktop app. Currently you have to set both
- Make the Salesforce and RingCentral integration better
October 24, 2023
How RingCentral helped me and what they should improve
Our customers contact us through this phone system, which helps us control queues.
- Provide data
- Support
- Easy to use
- Agents are able to disable themselfs from the queues
- Update their documentation for users
October 24, 2023
My review of Ring as a very small business owner
I use RingCentral to incorporate a landline and cell line into one call software. I use it for training as we can record the conversations. We no longer have to juggle multiple phones as they all come through our RingCentral. It is good for keeping up with your callers and call tracking.
- Great desktop application
- Great at keeping you in contact with your customers
- Great at team connections
- I wish I had known that text messaging would be cut off until provisioning that can take a month.
- App could be streamlined with better layout.