Top points to know about OpenWater
February 09, 2022

Top points to know about OpenWater

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenWater

OpenWater helps us in managing online events and competitions which are end to end managed on the OpenWater platform with participants and judges all accessing a single platform for the same. Earlier we used to have disparate applications or manual efforts to arrange such events. It also keeps a track of earlier events and awards making it easier to plan such events.

Pros

  • An omniChannel platform for end-to-end digital event management.
  • Easy to use and intuitive user interface which works well for new users as well.
  • Best support system which is very responsive for any problems or issues.

Cons

  • The reporting capabilities can be improved to make analysis easier.
  • Customization is a bit difficult and requires help from OpenWater support and the solution team.
  • From an administration point of view, the interface and navigation can be simplified.
  • Event and Award Management.
  • Reporting.
  • Collaboration.
  • Removal of manual efforts in event management leading to low operating cost.
  • Optimization and delight to employees lead to increased productivity.
  • Ease of use which eliminates training cost and efforts.

Do you think OpenWater delivers good value for the price?

Yes

Are you happy with OpenWater's feature set?

Yes

Did OpenWater live up to sales and marketing promises?

Yes

Did implementation of OpenWater go as expected?

Yes

Would you buy OpenWater again?

Yes

OpenWater is well suited for digital events, award programs that can be managed end to end on a single platform. It's easy to use and host those events on the OpenWater platform, also it's easy to track historical events hosted on the platform. The reporting and analysis provide great insights in optimizing events and great experience to everyone across the organization.

Comments

More Reviews of OpenWater