Item: Optimizely Customized Commerce
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Optimizely Commerce Cloud is a great digital experience platform (DXP) that enables companies to create a digital-first environment by combining commerce and commerce. Whether selling products or services, Optimizely Commerce Cloud provides tools for marketers to manage and update a site, leverage tools to drive personalization, and grow sales.

Pros and Cons

CMS
Shopping cart
Customization
Personalization

More out-of-the-box features

Return on Investment

TCO
Ability to scale
Ability to integrate

Usability

If set up correctly, Episerver Commerce Cloud can be a great tool for business users.

Alternatives Considered

Adobe Experience Manager, Sitecore Experience Commerce and BigCommerce

We considered Optimizely Commerce Cloud because it is a flexible dot net stack that is highly rated by analysts.

Key Insights

Do you think Optimizely Customized Commerce delivers good value for the price?

Yes

Are you happy with Optimizely Customized Commerce's feature set?

Yes

Did Optimizely Customized Commerce live up to sales and marketing promises?

Yes

Did implementation of Optimizely Customized Commerce go as expected?

Yes

Would you buy Optimizely Customized Commerce again?

Yes

Other Software Used

Salesforce Lightning Platform (formerly Salesforce App Cloud), Microsoft 365 (formerly Office 365), Acoustic Campaign (formerly IBM Watson Campaign Automation)

Likelihood to Recommend

Great for B2C and B2B solutions when trying to develop specific business rules. The tech stack, combined with a good partner development firm, will help companies hit their desired solution. It comes standard with search tools and the ability to tie into personalization tools. The ability to tie into other modules or platforms gives it a leg up compared to competitors.

Overall, Truly Recommend It, but It Requires a Good Partner

Overall Satisfaction with Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)