A review from a UX designer/administrators perspective
Updated December 12, 2024

A review from a UX designer/administrators perspective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Episerver Content Cloud

Overall Satisfaction with Optimizely Content Management System

We use Optimizely to build our website and market our products towards our customers/members. Selling a membership online requires a lot of insight on how users interact with our products and the site in general.

Pros

  • Strutctured building blocks
  • Ability to SEO
  • User friendly and relatively easy to learn

Cons

  • Searching for files through the folder search can sometimes give unwanted/no results
  • Better use of the image editor
  • EPi forms could be easier to use
  • Handling almost all our needs online from a single platform
  • Efficient workflows
  • Support cooperation
It took approximately 2-3 months to get up and running with the platform after the purchase. It was relatively easy to implement but faced with a harder question such as "How do we sell our membership online and give our customers the best service they need?" required thorough investigation and testing and also learning how to use the CMS for our purpose and need.

Do you think Optimizely Content Management System delivers good value for the price?

Yes

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

Yes

Did implementation of Optimizely Content Management System go as expected?

Yes

Would you buy Optimizely Content Management System again?

Yes

Optimizely Content Management System works wonders within a company with many users. Being able to manage users with different authorities gives a flexibility that helps the day-to-day work.

Optimizely Content Management System Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
5
Admin section
8
Page templates
9
Mobile optimization / responsive design
6
Publishing workflow
6
Form generator
6
Content taxonomy
8
SEO support
9
Bulk management
6
Availability / breadth of extensions
6
Community / comment management
5
API
5
Role-based user permissions
10

Evaluating Optimizely Content Management System and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Since we have plenty of users it was important for us to have a CMS which is relatively easy to learn and user-friendly. We also have various numbers of applications which needed to fit in with the CMS. With these thoughts in mind Optimizely Content Management System were the standout winner.
Evaluating the entirety of the package and what it offers, and not just our current needs.

Using Optimizely Content Management System

ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Feel confident using
Familiar
Cumbersome
  • Creating new content
  • Publishing content
  • Structuring content in the CMS
  • Finding content
  • Search & Navigation
  • Forms
Yes - It works well but it requires the editor to constantly check if everything looks good. Some uploaded pictures can be a bit tricky to look visually pleasing in mobile interfaces. Other than that it gets the job done when working with content as long as the editor is somewhat knowledgable.

Comments

  • Emma Davis | TrustRadius Reviewer
    Hi There, Thanks for taking the time to leave us a review on Optimizely CMS! We greatly appreciate it and are happy to hear that you're finding success with our product. If you ever have any specific feedback on how we can improve your user experience, please share with your Customer Success Manager or you can leave us a message at reviews@optimizely.com.

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