Audit and Compliance Automation through Oracle 12c
September 18, 2019

Audit and Compliance Automation through Oracle 12c

William DeVrieze | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Database 12c

It is being used across departments. We used it to automate our audit and compliance cases, as well as case management. This year we be implementing 100% of our case management, and all new audits will be worked in the system as well. Currently, 100% of our compliance cases are worked within the database.

Pros

  • An automated case management system has eliminated our duplication of effort in most instances.
  • Having electronic work papers has allowed us to access other case files so we have access to more data saving us time and stopping the need for duplicate request.
  • Our compliance cases are very task-oriented and the out of the box flow works very well with these cases.

Cons

  • From the audit perspective, we have had to customize a lot to meet our electronic work paper needs.
  • We have quite a few open Oracle service requests that have been outstanding for years.
  • The history around the completed task is lacking out of the box.
  • The automation has had a large ROI.
  • Eliminating duplication of work has a very positive effect.
  • Having access to other's work has doubled our efficiency.
Oracle Database 12c was our first foray into this area. We are very happy with it but don't have anything to compare it to.
For compliance activities, it is very useful. It also works very well for managing all of our different case types. From an audit perspective, I wouldn't recommend it based on all the needed customization. Over customization has also led to performance issues. This may be, in part, a product of our agency as well as some limitations of the database.

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