Item: Oracle Dyn Managed DNS
Rating: 8
Author: Robert Fazio

Overall Satisfaction with Oracle Dyn Managed DNS

Use Cases and Deployment Scope

Prior to using Oracle Dyn Managed DNS we published our external DNS records from our own servers. Although this worked well, we were responsible for maintaining and patching those servers. Security was the driving force that lead to deciding on a managed DNS site. The security and scalability of Oracle Dyn made the decision pretty easy. The interface makes it very clear what you are doing and gives you ample opportunity to back out before you push unexpected changes.

Pros and Cons

Pros

Provides you opportunity to review before publishing.
UI is very straight forward.

Cons

A records are obvious in the UI, but it wasn't as clear when creating SRV and other less common record types. To be honest, I think straight text files are simpler, but they do make mistakes harder.

Return on Investment

It has freed up CPU resources, by allowing us to push DNS servers our of our farm.
The biggest impact has been in security. A significant amount of IT resources were dedicated to keeping the DNS servers secure. This is no longer our responsibility, and the staff can concentrate on customer facing issues instead.

Support Rating

I have not had a need to use support. I will say that one of my coworkers was very frustrated with an issue that was not Oracle's fault, but it did take some time to determine the cause. Slow response, made it take us significantly longer to resolve a fairly important reputation issue.

Usability

The UI is simple and easy to use once you get the process down. I have been able to create any necessary record, but I won't say the UI is intuitive if you are old school. .

Likelihood to Recommend

If you have the size and the staff, you are probably already managing your own DNS. However, if you have limited staff or have limited resources to dedicate to handling DNS requests, this is the perfect solution. We don't make a lot of changes, but we expect that in a fairly short period of time we will need to ramp up the number of requests handled quickly. Oracle will make this easy.

Comments

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Matt Toy
(Vendor Representative) commented 6 years ago
We really appreciate you taking the time to share your feedback. There are many different ways to leverage our Traffic Management platform so please don’t ever hesitate to contact our Technical Support team if you wanted to talk through options.

When you tire of managing your own DNS, look this way.