Oracle Dyn Managed DNS is reliable, standards-based, and mostly easy to use.
October 11, 2018

Oracle Dyn Managed DNS is reliable, standards-based, and mostly easy to use.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Dyn Managed DNS

Oracle Dyn Managed DNS is being used for all of our external DNS resolution needs. (Anything that isn't under the management of Active Directory.)

Pros

  • Great reliability of DNS resolution services.
  • Broad worldwide footprint for good redundancy.
  • Broad worldwide footprint for geo-local DNS resolution.

Cons

  • Web management interface is somewhat difficult to get used to.
  • Web management interface went down for a few hours right when we needed it one time - not good. (DNS resolution continued just fine without fail, but we could not make a critical change in a timely manner. Oracle Dyn was also unable to make the change on our behalf over the phone. Not a good situation to be in.)
  • Hard to perform mass updates at once through the web interface.
  • Closed a gap in our written security policy.
  • Reduced burden of security management now that we no longer need to keep old internal DNS servers up to date.
I haven't used support.
Works well, relatively easy to manage, but web interface can be cumbersome if trying to make a great number of updates in a short time.
Great for businesses that have some public services hosted in a very reliable way, but have DNS hosted on a few internal machines that are not kept up to date, or are behind Internet connections with questionable reliability. Also good for those that want to get out of the business of keeping internal DNS servers up to date and secure against the constant barrage of new attacks.

Comments

  • Ryan Kimball | TrustRadius Reviewer
    Ryan Kimball
    (Vendor Representative) commented 6 years ago
    Thank you for the review and feedback regarding the web interface. One suggestion I might have is to utilize the "Expert Editor" view. It allows you to make multiple changes at once and might be more familiar to those used to editing DNS zones. You can find more about that here: https://help.dyn.com/dynect-expert-editor/ That said, we appreciate the feedback on user interface availability and we are continually working to improve the robustness of our service to mitigate failure. We will continue to do so to lessen the impact of any issue which might render the user interface unusable for any period of time. Please don't hesitate to contact userhelp@dyn.com for any additional information about our efforts to improve performance of the platform.

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