Overall Satisfaction with Oracle ERP Cloud
Oracle ERP Cloud is used by the customer service team, logistics, accounting, procurement, and manufacturing [teams] for several tasks and information. The customer service team which I lead uses the Oracle ERP Cloud platform to process all the orders for our customers, check quotes and pricing, and also to track inventory and logistics.
- Mobile application
- Ease of integration with our other systems
- Easy to create and track orders
- Have to purchase a lot of different modules to fully create what we need from our ERP system
- Mobile app should have more features
- Increased efficiency which allowed us to decrease FTEs
- Easier integration with HQ's programs - easier reporting and oversight
- No negatives
Oracle ERP Cloud was the logical choice for us because it was an easy implementation, and because of the mobile capabilities that it offers, especially for our sales staff. We also chose to go with a cloud solution so we would not need to invest more in storage and computing.