Overall Satisfaction with Oracle HCM Cloud (including Taleo)
Oracle HCM is used by the whole organization to refer their friends and family for relevant positions in the company. We also market our recruitment drives on social media using Taleo so that we can have maximum participation from the relevant candidates. Taleo helps in providing a holistic view about the available talent and required talent to the management. At any point, Taleo makes it easy to identify if an open position can be filled internally by an existing employee.
- Along with the Talent management tool Taleo, Oracle HCM also has a performance management solution. It helps employees set their professional goals in alignment to the organizational strategic goals.
- It provides a lot of employee intelligence through its career and succession solution. It helps forecast which employees are on the verge of leaving the organization. It is also helpful in identifying skillsets which an employee would need to acquire in order to advance in his or her career and then the manager can proactively help the employee acquire those skills.
- It can be integrated with our ERP system and also with other job listing websites like LinkedIn. Integration with ERP helps in seeing a complete picture of the organization. Also, employee compensation can be linked to the performance directly through the integration with the finance module without much manual intervention.
- Customer Service Desk needs a lot of improvement. After raising a ticket, they take a long time to respond which hampers the productivity.
- Taleo does not have a complete log of interactions between the candidate and the organisaton just like a CRM has. Also, as it does not connect to LinkedIn, any changes to the candidate's profile are not updated in the database.
- Its interface is very clumsy. It logs you out without intimation when you are in middle of your work. Copying the data from a Word document is a challenge. Also, while the integration to other systems is possible, it is not very straightforward.
Oracle HCM is a complete solution for talent acquisition, performance measurement, and career development. For an organization that is looking for a one-stop solution for all their human capital needs, Oracle HCM is one of the best solutions available in the market. However, a few things like absence management are missing from Oracle HCM which will force many companies to just use Taleo from Oracle's HCM suite and use some other solution for rest of their HCM needs.