Overall Satisfaction with Oracle HCM Cloud (including Taleo)
Taleo is a web based solution that is used by everyone in my organization on a day-to-day basis. It has helped to take our entire recruitment process online and also helps us analyze the pitfalls in our process. Every small detail during the hiring process is captured and analyzed so that we can continuously improve out talent recruitment process.
- Taleo can be integrated with various other services like assessment test providers using its API. With all these integrations available, the power of Taleo is multiplied exponentially. One needs no other tool than Taleo to search, interview and hire the talent. One can send the online tests directly to candidates using Taleo and its partners and results can come directly in Taleo.
- All of the candidates' and employees' information is always available in Taleo which makes it easy to get rid of redundant tasks like background verification,etc. So it makes hiring much more swifter.
- Using Taleo Talent Exchange portal, one can hire through various channels which increases the overall reach. It also helps in recruiting through social media and employee referrals.
- After-sales support and customer service is not in line with what they charge.
- Security should be more emphasized as companies are still skeptical in storing their critical data on Oracle's cloud servers
- User interface is archaic and is not user friendly at all. It needs to be revamped.
If Taleo is to be used as a stand alone recruitment solution, it is one of the best available solutions in the market. Problems arise when it needs to be integrated with various other solutions - on premise and cloud based and other third party service providers. The customer support is not very helpful which makes these integrations even more challenging.