Great for International Corporations!
June 18, 2020

Great for International Corporations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Java SE Subscription

The Oracle Java SE Subscription is used heavily across our organization to support our Java client support needs. It provides timely updates and solves several issues, such as simplified billing and support for cloud deployments. Access to round the clock support is also very useful to international organizations since that allows for support relative to any office's time zone.

Pros

  • Access to round the clock support: this is especially useful for International organizations.
  • Access to cutting edge security updates: very important in the current climate!
  • Simplified subscription pricing, no more being spread across different products.

Cons

  • Support for cloud deployments seems to still be in its infancy, which is understandable. Seems like the focus needs to be in this area for improvement and future-proofing.
  • Searching for previous versions is slightly hard to use since there are so many. Perhaps a way of consolidating the versions into packages that cover a range would simplify.
  • Sunsetting older releases and forcing upgrades would also simplify the offering. This would be difficult for some users in the short term, but in the long run, it would be beneficial.
  • Support turn-around time improved at least 10% while using this product, mainly due to increased support availability and methods.
  • Simplified billing saves time and money, as well as definite cost savings if you are paying for individual products.
  • The only negative aspect is the higher upfront costs but amortized over time these costs are overshadowed by the savings seen in other areas of ROI.

Do you think Oracle Java SE Subscription delivers good value for the price?

Yes

Are you happy with Oracle Java SE Subscription's feature set?

Yes

Did Oracle Java SE Subscription live up to sales and marketing promises?

Yes

Did implementation of Oracle Java SE Subscription go as expected?

Yes

Would you buy Oracle Java SE Subscription again?

Yes

Large international corporations benefit from this the most. Smaller companies may not see as much use from the top tier support and around the clock availability. However, if you use Java SE exclusively then even the smaller companies would see a benefit from the access to the latest updates and security.

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