Overall Satisfaction with OrgMapper
Better Change works in the field of organisational transformation. We use Orgmapper where our clients require a network based approach to organisational development and or change, or are willing to explore the approach for other specific purposes. Orgmapper provides a solid foundation of evidence (empirical / visual ) of the structure of the networks that exist and the qualities of those networks - such as levels of trust/cohesion. This information makes it much easier to engage and align stakeholders on the reality - and solves the major re-occurring problem of starting on transformation activities without understanding the true organisational landscape. We have used Orgmapper in small enterprise settings and also in discreet departments of large government organisations.
- Orgmapper has multiple modules ( with varying question sets) - this provides a range of alternatives and opportunities to engage with end clients and respond to their specific requirements/situation. Question sets can be customised - however the standard sets are very comprehensive.
- We find that the visual reports/artifacts are a very powerful medium to engage and communicate with the client about. Rich insights emerge through the conversations that stem from discussing and seeking to understand them.
- The Maven7 team are great to work with - right from discussing a particular approach to an end client's requirements...right through to reports and analytical support.
- The user interface is adequate - but could probably be streamlined somewhat... can take some getting used to.. ( I understand a re-design is in progress ).
- Ethical use of Orgmapper is a major consideration.. (obtaining unique knowledge of relationships and people requires appropriate steps in the approach to the intervention and what happens through the process with such information and insight is a delicate topic) ...but this seems to limit the opportunities for use of the approach in organisations that are continually changing.
- For our clients Orgmapper/the Network Approach has the potential to become a foundational approach to organisational transformation. It is early days as we are working in partnership with our clients to develop the best approach based on our explorations to date.
- In some instances including Orgmapper in our offering has actually slowed the lead conversion process down - which has been good from the perspective that we are working larger propositions, over the longer term. So for Better Change - Orgmapper provides a significant uplift and complimentary capability to our core capabilities.