Overall Satisfaction with Paragon
We used Allscripts Paragon as our Hospital EHR until this month. We also used it our finance system and payroll system.
- Fix key software issues
- Off shore support
- Keeping the product up to Healthcare standards
- ROI in the beginning, but as time passed we risked losing a lot
- Support costs are low compared to others, but you pay for what you get
- Couldn't continue to use it
Do you think Paragon delivers good value for the price?
Are you happy with Paragon's feature set?
Did Paragon live up to sales and marketing promises?
Did implementation of Paragon go as expected?
Would you buy Paragon again?
10 years ago the product was a good product, owned by McKesson and built on newer code. Over the years it has failed to keep up with the rapidly changing healthcare changes and struggled to fix those problems it created with new code. We had to recently move to Epic as a Community Connect client to keep up with all the changes as Paragon couldn't.