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Pardot - Solid Marketing Automation
November 01, 2013

Pardot - Solid Marketing Automation

Adam Kaiser | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction

  • Easy to integrate with Salesforce.com.
  • Overall user interface is easy to understand and use.
  • Webinar connectors work well.
  • Page tracking is effective.
  • Drip campaigns are easy to setup.
  • Landing page editor is buggy and incredibly limited.
  • Email editing has been a real challenge, although the recently released version shows promise.
  • Reporting is BASIC.
  • Reduced overhead needed to processs inbound web leads
  • Automation of webinars eliminated manual process
  • Provides a good overall view of customer behavior
I'm currently on a month to month contract but will likely stay with Pardot.
If you had asked me this question a 6 months ago I would have put 10, but they seem to be challenged of late with technical issues and support has gotten incredibly slow.