Paychex Flex - the flexible payroll helper
June 08, 2021
Paychex Flex - the flexible payroll helper
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
As the Bookkeeper for Wealth Strong Life Solutions, I put in the payroll online with Paychex. Paychex Flex group supports me with answers to any questions I may have and any problems that arise.
- Paychex helped straighten out a problem with overpayment of an employee.
- They respond very quickly with any questions, usually the same day.
- The Paychex Flex team helped with issues of any changes with tax and unemployment insurance with the different states that our employees work from.
- My work with them is limited and I can't think of any way since they are always prompt, courteous and knowledgeable.
- Like I previously said, we use it as a guide for questions that come up with payroll.
- Their calculations and record keeping are excellent and done very quickly.
Previous service was excellent however, Flex is more compatible as we are a small company and don't require a lot of intervention. Flex has allowed us to save money as their services are less expensive.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes