Item: Paychex Flex
Rating: 7
Author: Cortney Reese

Use Cases and Deployment Scope

My company uses Paychex Flex throughout the entire company for our HR and payroll needs.

Pros and Cons

One platform for all HR.
Makes the complex into simple.
Works great from office or remote.

At first glance it can look intimidating.

Return on Investment

Absolutely saves time.
Great that it's all in once place, very efficient.

Alternatives Considered

JobDiva

Flex definitely out shines JobDiva. It's easy to use, has all our information in one place, customer service is wonderful, always there when we have issues as individuals and as a whole company.

Support Rating

It's a great platform but it's not perfect, always room for improvement, nothing is perfect or runs flawlessly 24/7.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Not sure

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

At first glance it looks very intimidating and difficult to navigate, but after about 5 minutes of training it is so easy and functional.

Other Software Used

Oracle Analytics Cloud Day by Day, BDX TrustBuilder, 1CRM

Likelihood to Recommend

Paychex is great for having one platform that takes care of everything HR/payroll related. It's nice to have one place to go instead of several different sites or apps/platforms.

Flex is best

Overall Satisfaction with Paychex Flex