Low tech user
June 23, 2021

Low tech user

Theresa Donatiello Neidich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We are a very small nonprofit homeless shelter with 3 paid employees. Paychex Flex is used for our payroll and preparing and quarterly payroll tax reports. I do not use the site to input payroll. I utilize a Paychex Flex representative. I send a document every 2 weeks to her with hours for each employee.
  • I never worry about payroll taxes being paid accurately and on time.
  • My Paychex Flex representative is accurate courteous and always available when I call with a question.
  • I recently did not receive notification of when payroll information was due because of the holiday Memorial Day on a Monday.
  • I don't have to worry about payroll taxes.
  • Convenient available Paychex representative.
Paychex's representative is always responsive accurate and courteous. The cost of the service is reasonable.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

It's an email or phone call if i have a question
Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365)
It is quick and convenient. I never am concerned about payroll taxes. I personally enjoy the convenience of emailing my payroll every 2 weeks to the same person who is reliable professional and courteous.

Paychex Flex Feature Ratings

Employee demographic data
1
Employment history
5
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
7
View job history
7
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
Not Rated
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated