Paychex Flex, definitely helps flex my muscles
Overall Satisfaction with Paychex Flex
It's used across the entire organization. It addresses the problems that we would have if we couldn't pay people for their time. Folks are able to input their hours and it's easy to view time off buckets.
Pros
- User friendly
- Nice layout and easy to go in and out of screens
- The dedicated specialists are always there when you need them
- It's super simple to input hours and I can't imagine inputting any other way
Cons
- Some supervisors have had trouble seeing their staff's time off buckets which leads to a lot of back and forth throughout the year between the supervisor and myself.
- Maintenance doesn't often happen, but there have been kinks where folks are unable to log in at times.
- There's no more submit button for staff so they are confused if they've entered in their time.
- Improved time management where I can email folks every other week and people enter in their time.
- It's been difficult when Jewish holidays get in the way as we are closed for those holidays. As long as I tell my rep in time, I won't get charged if having to submit payroll late, but I should be able to just submit when the holidays are at one point during the year and not have to email a week or so before each time it happens (it doesn't happen often, but it would be nice).
- It's a consistent system we use across the board so it's equitable.
I liked the layout and look of ADP better, but Paychex feels simpler! ADP also had multiple steps, although Paychex flex would be great if I could enter in someone's pay manually and then see how much taxes will be taken out. Folks should be patient and wait, but when someone asks how much net pay they'll make before I run payroll, I have to say "I don't know". (not a bad thing, staff should be patient)
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Comments
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