Payches offers smooth operations
July 27, 2021

Payches offers smooth operations

Elliot Gillies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

Paychex Flex is used to handle payroll and tax reporting. It is a relatively simple process and relieves me of having to keep up with a variety of tax payments as we have offices in more than one state.
  • Payroll: Once set up it is pretty much automatic
  • Tax reports: Again, they keep track of timings of reports so they are filed on time.
  • Tax payments: We get a heads up for all tax payments and they send out the payments.
  • Reports: The menu can be confusing and could use more precise descriptions; it would also help to be able to develop your own reports and to have them updated as the pay period changes.
  • Improved payroll processing.
  • Reduced late tax payments resulting in reduced costs.
Very responsive. I would like to see account reps remain in position longer as they do seem to come and go.

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The only downside for us is the report menu—a bit confusing. Otherwise, very straightforward operation.
Microsoft 365 (formerly Office 365), Adobe Acrobat Reader DC
Definitely payroll and tax reporting. It also does a good job at our business insurance policy.

Paychex Flex Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Off-cycle/On-Demand payment
Direct deposit files
Salary revision and increment management
Reimbursement management