Pretty snappy system
July 30, 2021

Pretty snappy system

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paychex Flex

We use Paychex [Flex] for all of our multi sites. We have 2 sites now and are opening the 3rd in November. Its great that I can manage all our sites from my one location dashboard.
  • Great place to store employee indicative info
  • Has good lines of authority so I can keep some things confidential and some open to employee viewing
  • They have a great support system
  • They keep you apprised of anything that is new I need to know about
  • They offer in-depth oversight if you need it, like help with personnel Handbooks and policy building
  • Maybe more state indicative info like compliance
  • Would like to have our Katie support back without having to pay extra for her
  • Centralization for sure
  • Great time saver
  • Helpful to have alerts to remember to do somethings
  • Training modules are very handy
I haven't used anything like [Paychex Flex] before[,] I have had CPAs do our payroll which was very labor-intensive. This is quick and easy[.]
They are awesome. Just seems like we could have our individual support person available without having to pay extra for her.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?

Yes

Its pretty user friendly after you figure out the format and locations and links[.]
Paychex [Flex] has great support. We had to change and update our Personnel handbook. They helped intensively along the way. Very valuable, checking out state laws for each of our States had an in-depth review.
We needed state-specific laws on sick time and PTO etc. Which is different in each state.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Pre-built reports
10
New hire portal
10
Manager tracking tools
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Notifications and Alerts
10