PeopleMatter Best in Store
July 28, 2016

PeopleMatter Best in Store

Kelly Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with PeopleMatter

PeopleMatter is utilized for all hiring and onboarding across Charlotte Russe, for stores, distribution center and the corporate offices.
  • PeopleMatter is a very intuitive and easy to use hiring and onboarding solution, with particular strength in serving the retail store environment and the challenges associated with hourly workers.
  • PeopleMatter is highly customizable for the store environment. With an easy workflow and custom assessments, store managers have gained time back to focus on driving sales, and higher quality candidates have led to reduced turnover and shrink results.
  • The team at PeopleMatter is top notch to work with, from implementation to support.
  • PeopleMatter is a leader in store hiring for retail, restaurant and hospitality. The corporate solution is not fully built out, creating the need to modify hourly workflow in the professional hiring space.
  • While the system is highly customizable, one workflow has to accommodate all areas of the organization. All locations and functions don't operate the same, so it is a clunky process.
  • PeopleMatter has had a significant positive impact on store turnover and improvement in inventory results.
  • The store manager population has only positive feedback about PeopleMatter and how it has made their jobs more productive and efficient.
PeopleMatter was selected primarily to support the store environment, and it does an excellent job in that space. It was chosen over other vendors for its easy to use, intuitive interface that really meets the needs of the manager in a retail store. The system helps managers select the best talent that has completed a validated assessment, improving the quality of talent in our stores.
PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.