Item: PhishingBox
Rating: 10
Author: Jenny MacArthur

Use Cases and Deployment Scope

I used to use PhishingBox when I worked for Lowe's Companies. We had a large number of issues corporate wide of fake vendors reaching out and sending links to products that would affect the network if clicked on. There wasn't enough education around what was fishy and what was legitimate depending on what area you worked in. Clicking these would obviously caused problems so they incorporated PhishingBox and some extra education around what should be clicked on vs not.

Pros and Cons

They provided short trainings so we were able to understand what should be flagged
Made it really easy to flag unwanted emails
Tested employees to see if they were following guidelines

I really don't have much constructive feedback - for us, the program worked exactly how we needed it to

Most Important Features

Ease of flagging emails
Training and education
Practice fraud emails

Return on Investment

I was able to reduce clicks on fake vendors selling real (sometimes fake) products by 20% in the first year we used the program

Alternatives Considered

KnowBe4 PhishER

I like the ease ability of PhishingBox and I also felt like we got more training when we were using PhishingBox

Key Insights

Do you think PhishingBox delivers good value for the price?

Yes

Are you happy with PhishingBox's feature set?

Yes

Did PhishingBox live up to sales and marketing promises?

Yes

Did implementation of PhishingBox go as expected?

Yes

Would you buy PhishingBox again?

Yes

Other Software Used

Lattice, HubSpot Marketing Hub, Coda

Likelihood to Recommend

I can't tell the countless amounts of time where I struggled to see the issues with an email. The spam emails are very real and sometimes hard to detect. Something I really enjoyed were the test emails to see if the employees are flagging problematic emails. I always err on the side of caution but you get wrapped up in emails and crank them out, sometimes it can be tough to tell. In this circumstance of not seeing the clear signs that it's fraud, PhishingBox was really helpful to have.

Trust the Phish

Overall Satisfaction with PhishingBox