Item: PiiQ by Cornerstone
Rating: 8
Author: Katie Dominy (Chartered FCIPD)

Overall Satisfaction with PiiQ by Cornerstone

Usability

Dashboard is a lovely feature and visually engaging, easy to navigate your way around the system and to get back to home if lost! Each section is clear to score/measure and provide commentary. You are able to drop in past and manager/employee reviews to get that real view of the whole performance review piece

Support Rating

Excellent - always helpful, responsive, point you to the guides but don't turn you away

Use Cases and Deployment Scope

We use PiiQ annually for performance reviews although we engage with the platform as regularly as monthly or quarterly 121s to document progress against targets and goals, to self-review, seek 360 feedback, so that by the end of the year and the annual review is due, we have captured data/feedback/assessments all throughout the year.

We use it across our whole business including remote workers which use the platform via an app. The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans

Pros and Cons

Pros

We can use it for remote workers through an app - allows self-review.
The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans.
360-degree feedback requested through the system to add value to reviews and assessments.

Cons

More guidance around the 9 box grid outcomes and how to support/improve your employee.
We use BambooHR and the two systems use to talk and would import new starters - that feature is missing now.

Return on Investment

Improved our approach and consistency in performance reviews.
It was a big change for employees and harder for those not engaged to ignore the process!
We can see how our business is behaving/performing throughout the year.

Product Configurability

We had support in tailoring the platform at the start to ensure it had our logos/colours etc., but Cornerstone provided us the system ready to use. Excellent training provided leading up to the changes of the upgrade meaning that the nervousness of reviewing the new system was reduced. Supportive team and great on answering questions!

Likelihood to Recommend

A great platform to conduct business wide reviews in an interactive way, allow visual oversight to the business, and could absolutely support other talent management strategies in place.

Comments

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Dan Roiter
(Vendor Representative) commented 7 years ago
Hi Katie, Thanks you for your feedback. As we build out the PiiQ system we will consider possible integrations with third parties that provide other HR functions. Although Growth Edition had this integration, PiiQ was built on new code separate from our former system. We had prioritized a full performance management system, learning (released in November) and Manager/Employee Checkins (which is coming soon) a head of Integration Capabilities. Lastly, we are considering improvements to the 9box grid view to create actionable steps for Admins and Managers this year. We appreciate your feedback and will be in contact as we make decisions on feature enhancements! Warm Regards, Dan

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